Effective date: 13/02/2023
At Jelly, we respect and value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, and communications.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following types of information:
a. Personal Information:
- Name, email address, phone number, company name, and job title.
- Information provided through contact forms, email correspondence, or consultation requests.
b. Technical Data:
- IP address, browser type, and version.
- Time zone settings, location data, and operating system.
- Data regarding your interaction with our website (e.g., pages visited, links clicked, etc.).
c. Marketing and Communications Data:
- Preferences for receiving marketing communications.
- Engagement with our marketing campaigns.
2. How We Use Your Information
We use the collected data for various purposes, including:
- To provide and manage services: This includes responding to inquiries, delivering SEO and digital marketing services, and managing client accounts.
- To improve our website and services: Analysing how users interact with our website helps us enhance user experience and optimise our content.
- To communicate with you: Sending newsletters, promotional materials, or updates about our services. You can opt-out of marketing communications at any time.
- To comply with legal obligations: We may process your data as required by law, such as tax or regulatory requirements.
3. How We Protect Your Data
We take data security seriously and have implemented technical and organizational measures to safeguard your personal information. These measures include:
- Secure storage of data on encrypted servers.
- Regular security updates and audits to ensure compliance with security standards.
- Restricting access to personal data to authorised personnel only.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following situations:
- With trusted partners and service providers: We may share information with third-party vendors who perform services on our behalf (e.g., email marketing platforms, analytics providers).
- For legal compliance: If required by law or in response to valid legal requests (e.g., court order or government investigation).
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyse site traffic, and improve the functionality of our website. You can manage or disable cookies through your browser settings.
For more detailed information about the cookies we use and how to manage them, please refer to our [Cookie Policy].
6. Your Data Protection Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the data we hold about you.
- Rectification: You can request that we correct any inaccuracies in your data.
- Erasure: You can request that we delete your personal data, subject to legal obligations.
- Restriction of processing: You can request that we limit the processing of your data in certain circumstances.
- Data portability: You can request that we transfer your data to another service provider in a structured, commonly used, and machine-readable format.
- Objection: You have the right to object to processing based on legitimate interests or direct marketing.
If you wish to exercise any of these rights, please contact us at hello@jellyseo.com
7. Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. When your data is no longer needed, we will securely delete or anonymise it.
8. Third-Party Websites
Our website may contain links to third-party websites that are not controlled by us. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will reflect the most recent update. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
hello@jellyseo.com